1. Privacy Commitment

At Super VPN FLY, your privacy is our fundamental commitment. We maintain a strict no-logs policy, meaning we do not collect, store, or share your browsing data, connection logs, or online activities. This privacy policy explains our data practices and how we protect your personal information.

2. Data We Do NOT Collect

We do not collect, log, or store the following information:

• Websites you visit or applications you use
• DNS queries or search history
• Connection timestamps or session duration
• Bandwidth usage or data transfer amounts
• Your original IP address
• VPN server locations you connect to
• Content of your communications or data
• Any activity logs or connection records

3. Limited Data Collection

To provide and maintain our services, we collect only the following minimal information:

3.1 Account Information

• Email address (for account creation and support)
• User preferences and application settings

3.2 Technical Information

• Device type and operating system version
• Application version information
• Anonymous crash reports and error logs

3.3 Service Analytics

• Anonymous server performance metrics
• Aggregated usage statistics (no individual identification)

4. How We Use Collected Data

We use the limited data we collect solely for:

• Providing and maintaining VPN services
• Customer support and technical assistance
• Service optimization and performance improvement
• Important service notifications and updates
• Legal compliance when required by law

5. Data Sharing

We never sell, trade, or rent your personal information. We only share data in these limited circumstances:

• With your explicit consent
• When required by valid legal process
• To protect our users and services from harm

6. Third-Party Services

We work with trusted service providers who maintain their own privacy standards:

• App distribution platforms (App Store)
• Cloud infrastructure providers

All third-party providers are contractually bound to protect your data according to our privacy standards.

7. Data Security

We implement comprehensive security measures to protect your information:

• AES-256 military-grade encryption
• Secure server infrastructure and data centers
• Regular security audits and assessments
• Staff training on data protection practices
• Principle of least privilege access controls

8. Data Retention

We retain data only for as long as necessary to provide our services:

• Account information: Duration of active service use
• Support communications: 30 days after resolution
• Technical logs: Automatically deleted within 7 days

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of data processing
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

10. Children's Privacy

Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated with at least 30 days advance notice through our application or email. We encourage you to review this policy periodically to stay informed about our privacy practices.

13. Contact Information

For questions about this Privacy Policy or our data practices, please contact us at:

• Privacy Officer: [email protected]
• General Support: [email protected]
• Data Protection Officer: [email protected]
• Website: https://www.mastersupervpn.com